| Code | Cause | Solution |
|---|---|---|
| 400 - Invalid Request | Misconfigured request | Ensure your request is a Valid JSON and your API Key is correct. Also ensure you’re using the right prompt format - which is different for Mistral and LLaMA models. |
| 401 - Authentication Error | Missing or Invalid API Key | Ensure you are using the correct API Key and supplying it correctly |
| 402 - Payment Required | The account associated with the API key has reached its maximum allowed monthly spending limit. | Adjust your billing settings or make a payment to resume service. |
| 403 - Bad Request | Input token count + max_tokens parameter must be less than the context length of the model being queried. | Set max_tokens to a lower number. If querying a chat model, you may set max_tokens to null and let the model decide when to stop generation. |
| 404 - Not Found | Invalid Endpoint URL or model name | Check your request is being made to the correct endpoint (see the API reference page for details) and that the model being queried is available |
| 429 - Rate limit | Too many requests sent in a short period of time | Throttle the rate at which requests are sent to our servers (see our rate limits) |
| 500 - Server Error | Unknown server error | This error is caused by an issue on our servers. Please try again after a brief wait. If the issue persists, please contact support |
| 503 - Engine Overloaded | Our servers are seeing high amounts of traffic | Please try again after a brief wait. If the the issue persists, pleasecontact support |
❓ Frequently Asked Questions
Error Codes
An overview on error status codes, causes, and quick fix solutions
If you are seeing other error codes or the solutions do not work, please contact support for help.